What Custom Threads Does
- Supply a Great Product, Appropriately Priced and On Time.
- Take our Performance and Our Customer’s Satisfaction very personally.
- Continually Search Out Vendors and Embellishment Processes that allow us to Offer New and Exciting Options to our Customers.
- Donate to the Causes that We, Our Customers and the Communities We Do Business In Care About.
- Strive to continually Raise The Bar with respect to Product and Design and to Continuously Offer a Better Way of Doing Business.
What Custom Threads Doesn't Do
- Work on Customer Supplied Products – especially Christmas Stockings!
- Compete solely on Price.
- Give Refunds – Although We Will Make Exchanges and Offer Store Credit where appropriate.
- Supply Products where we cannot add value – standard promotional products.
- Work with Customers where Custom Threads & Sports is Not a Good Fit as a Supplier.